Returns & Warranty

Are you having trouble with an ordered item? What do you need help with?

Our full return policy is here.

Please keep the following information in mind when registering a return:

  • Upon receiving your items, you have 14 days to register a return with us.
  • For orders shipped within Germany, the first return is free of charge.
  • For additional returns or international shipments outside of Germany, return costs will be deducted from the refund. Return costs can be found here.

Please use the following form to register a return.

Orders and Returns

Is your ordered item defective? We are here to help you with any warranty needs. Since the steps required to file a warranty request differ between manufacturers, it is easiest if you get in touch with us directly. From there we can help you further.

Tel:  +49 541 75049849