Please keep the following information in mind when registering a return:
Upon receiving your items, you have 14 days to register a return with us.
For orders shipped within Germany, the first return is free of charge.
For additional returns or international shipments outside of Germany, return costs will be deducted from the refund. Return costs can be found here.
Shipping Costs
Destination
Price
Bulky Goods
Germany
€6.90
€26.90
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City
€16.90
€36.90
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Switzerland, Ukraine
€26.90
€46.90
Unlisted Countries
€39.90
€59.90
Please use the following form to register a return.
Orders and Returns
Is your ordered item defective? We are here to help you with any warranty needs. Since the steps required to file a warranty request differ between manufacturers, it is easiest if you get in touch with us directly. From there we can help you further.
Shipping costs are required regardless of quantity, weight, or size.
For orders shipped within Germany and above €100 free shipping is offered during checkout.
For delivery to countries outside of Europe or non EU countries additional country specific import or customs fees may be required. These fees are to be paid by you. The fee amount depends on the destination country. Please contact your customs office for more information regarding these fees.
Shipping Costs
Destination
Price
Germany
€6.90
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City
€16.90
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Switzerland, Ukraine
€26.90
Unlisted Countries
€39.90
Shipping Information and Fees
Our goods are shipped with DHL.
Shipping costs are required regardless of quantity, weight, or size.
This product is excluded from our free shipping. The shipping costs are required regardless of the shopping cart total.
For delivery to countries outside of Europe or non EU countries additional country specific import or customs fees may be required. These fees are to be paid by you. The fee amount depends on the destination country. Please contact your customs office for more information regarding these fees.
Shipping Costs
Destination
Price
Germany
€6.90
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City
€16.90
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Switzerland, Ukraine
€26.90
Unlisted Countries
€39.90
Shipping Information and Fees
Our goods are shipped with DHL.
Shipping costs are required regardless of quantity, weight, or size.
This product is excluded from our free shipping. The shipping costs are required regardless of the shopping cart total.
For delivery to countries outside of Europe or non EU countries additional country specific import or customs fees may be required. These fees are to be paid by you. The fee amount depends on the destination country. Please contact your customs office for more information regarding these fees.
Shipping Costs Bulky Goods
Destination
Price
Germany
€26.90
Andorra, Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, United Kingdom, Vatican City
€36.90
Albania, Belarus, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, Liechtenstein, North Macedonia, Montenegro, Norway, Republic of Moldova, Serbia, Switzerland, Ukraine
€46.90
Unlisted Countries
€59.90
Shipping Information and Fees
Our goods are shipped with DHL.
Shipping costs are required regardless of quantity, weight, or size.
For orders shipped within Germany and above €100 free shipping is offered during checkout.
Unfortunately, shipping of this item outside of Germany is not possible.
